SATURDAY marked 20 year's since 9/11 but we will never forget what we were doing, where we were and our thoughts and feelings on the dreadful day of the Twin Towers attack.

We asked our readers what their memories are of that day, with many describing how shocked they were when they saw and heard live reports on the television and radio.

Tracy Chappell from Bracknell said: "I was at home, with my 4 week old, waiting to pick my eldest daughters up from school. I was so shocked and saddened by it."

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Alex J Bond remembers the calls stopping whilst he was working in a call centre, he said: "Working in a call centre. The calls waiting board was usually flashing with some double digit figure, phone lines flashing and the chatter of my colleagues. Before the time of instant news on mobiles so there was no knowledge of what had happened.

"The calls waiting ticked down to zero, the phone lights flickered to none and a silence fell over the room as the calls stopped coming.

"It was an odd experience."

Amy Seaward said: "I was 15, when I got home from school my sister and step mum were just standing in the living room staring at the TV, I asked what film they were watching, genuinely thinking it was just a film."

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Barbara Bailes said: "At work, worrying about two young women whom I knew were in New York. One of them I knew sometimes worked in the Trade Centre. Thank God, they were both OK."

Veronica Josh said: "In the lounge at jersey hotel waiting for our taxi to the airport to take us home could not believe what we were seeing on hotels tv .my friend was absolute nervous wreck on the flight home she has never flown since. Those poor souls."

Readers from Reading also shared their memories.

Lisa Haines said she was heavily pregnant at the time 'thinking why I am about to bring a child into this world."

Magda Ralphs said: "I was at work in Caversham Park, just walked into my colleagues's office and noticed they were all mesmerised by what was being shown on a TV screen. At that moment a plane just flew into one of the Twin Towers. One of my colleagues said that an aircraft had just crushed into the World Trade Centre. For a moment I thought what I was seeing was a rerun of what had just happened. It wasn't. It was the second plane... Some years earlier I had wonderful dinner in a restaurant at the top of that building."

Sue Wilkins from Reading said: "I was waking up in a hotel room in San Francisco (-5 hrs behind NY). Turned on the tv and thought I’d tuned into a film. I was honestly so traumatised by what I saw.- it affected me so profoundly. Consequently- we were stuck in the US for almost a week as their airspace was shut down. We wanted to get home but equally I was so frighted to board a plane. Everything had changed."

Melissa Sweetzer from Slough said: "I worked at Thomas cook in Maidenhead and had just finished booking a Customers holiday to…. New York. I remember running out of the travel agents to the shop next door that rented TVs and just stood staring at the screens in disbelieve at what I was seeing."

Diane Teresa Davies said: "I will never forget I was coming home from work and some woman said to me when you get home put the telly on coming cause everything is going crazy, she wasn’t wrong."

Nicky Foster said: "At home trying desperately to get hold of my brother who was in Manhattan, he’d planned to go up the towers that day...luckily he didn't get up early enough."

John Eames said: "Driving through Reading town centre in a BT van when the news guy said “a light aircraft had flown into the twin towers in New York” ..by the time I got home that afternoon the whole tragic scene had unfolded."