Waitrose and John Lewis staff to get 17% bonus
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The new Waitrose store in Bond Way, Bracknell, has thrived since opening in November 2011.
JOHN LEWIS bosses this morning (Thursday) have announced a 10.5% increase in gross sales from last year - and a 17% bonus for its 84,700 workers countrywide.
Charlie Mayfield, chairman of the John Lewis Partnership, which includes John Lewis and Waitrose, said the company has gained market share for the fourth consecutive year, enabling it to give staff an extra nine weeks pay.
He added: "This has been a good year for the partnership with growth in sales and profit above our expectations. As a result I am delighted that our partners will receive a bonus of 17%.
"We were encouraged by the acceleration in the rate of sales growth during the year, particularly in the final quarter. Although the market remains challenging, the Partnership has adapted quickly and successfully and we saw the benefits this year."
Mr Mayfield said the company - which has its Waitrose head office in Bracknell - has continued to innovate new products and has also seen a rapid surge in online shopping. This has resulted in over 1.5 million more customers choosing to shop with Waitrose or John Lewis than last year.
"We see this as a time of significant opportunity in a changing market," he continued. " Behind the scenes, therefore, there's a quiet revolution underway in our supply chain, IT and support functions. Our investment in these areas is up substantially and that commitment continues into 2013.
"In recent years, the Partnership has consciously invested to have the right skills, systems and organisational structures to be able to offer customers what they want in a fast-changing market."
He predicted that sales growth will continue this year - although less strongly than in 2012/13.
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Mar 7, 14:03
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Mar 13, 21:35
Can John Lewis share their expertise with other retailers so they too can enjoy profits and happy customers?
What John Lewis management know about business is worth knowing, how about they set up their own Retail Academy part funded by the government to ensure the next wave of good retail managers and staff.
Recommend? Yes 1 No 1
Mar 14, 08:18